PRIVACY POLICY
Business Name: CC Realty Group
1. Commitment to Your Privacy
CC Realty Group is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
2. What Personal Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number (including for SMS/text communication)
Property preferences or real estate interests
Home details (for evaluations or listings)
Any information you voluntarily provide through forms, emails, or phone calls
We may also collect non-identifiable information such as:
IP address
Browser type and device information
Website usage data (pages visited, time on site)
3. How We Collect Your Information
We collect information when you:
Fill out contact forms or home evaluation requests
Register for listing alerts or email updates
Contact us via phone, email, or text message
Interact with our website (via cookies and analytics tools)
4. Purpose of Collection (Why We Use Your Information)
Under PIPEDA, we collect personal information only for identified purposes.
These include:
Responding to inquiries and providing real estate services
Conducting home evaluations and property searches
Sending listing updates, market insights, and relevant communications
Providing marketing and promotional materials (with consent)
Improving our website, services, and user experience
Meeting legal and regulatory requirements
5. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.
Express consent may be obtained through forms or opt-ins
Implied consent may apply when you contact us directly
You may withdraw your consent at any time, subject to legal or contractual obligations.
To withdraw consent, contact:
📧 LI******@***********UP.CA
6. SMS / Text Message Communications
By providing your phone number, you consent to receive text messages from CC Realty Group, which may include:
Property updates
Appointment confirmations
Marketing messages
Message and data rates may apply.
You can opt out at any time by replying STOP.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality and performance
Analyze traffic and visitor behavior (e.g., Google Analytics)
Enhance user experience
You can disable cookies through your browser settings.
8. Disclosure of Personal Information
We do not sell or rent your personal information.
We may share your information with:
Trusted third-party service providers (e.g., CRM systems, email platforms, website hosting)
Real estate professionals involved in your transaction (if applicable)
Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and protect your information.
9. Data Storage and Security
Your personal information is stored securely using reasonable safeguards to protect against:
Unauthorized access
Disclosure
Loss or misuse
While we take appropriate measures, no system is completely secure.
10. Access and Accuracy (Your Rights Under PIPEDA)
You have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete data
Withdraw consent to data use (subject to limitations)
To make a request, contact us at:
📧 Li******@***********up.ca
11. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
CC Realty Group
📧 Email: li******@***********up.ca
📞 Phone: 519-772-3759
